At Ann Davidson Co, each order is thoughtfully prepared with care. Please review the information below to understand our shipping process and timelines.
Processing Time
All items are made to order.
- Orders are typically processed within 2–5 business days
- Processing time does not include shipping transit time
- During busy seasons or holidays, processing times may be extended. Any major delays will be communicated.
Shipping Methods and Carriers
We ship orders using USPS or other reliable carriers depending on your location and shipping option selected at checkout.
- All orders include tracking once shipped
- Shipping rates are calculated at checkout unless otherwise stated
Estimated Delivery Time
Once your order has shipped, delivery times are estimated as follows:
- Standard Shipping: 3–5 business days
- Priority or Expedited Shipping (if available): 1–3 business days
- Delivery times are estimates and may vary due to carrier delays, weather, or other factors outside our control.
Faster Shipping Requests
If you need your order sooner, please contact us before placing your order. We will let you know if faster shipping or expedited options are available for your product.
Shipping Locations
We currently ship within the United States.
If international shipping is offered on specific products, delivery times and customs fees will vary. Customers are responsible for any customs duties, taxes, or import fees
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Lost or Delayed Packages
If your package is delayed, lost, or marked as delivered but not received, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue. In some cases, you may be asked to provide additional information or photos. Please keep all packaging and items until the issue is resolved.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery with:
- Your order number
- Photos of the damaged item and packaging
- We will review the issue and work with you to find a solution.
Shipping Delays and Force Majeure
We are not responsible for shipping delays caused by carriers, weather conditions, natural disasters, labor disruptions, or other events beyond our control. While we cannot guarantee delivery dates, we will always communicate clearly if delays arise.
Questions About Shipping
If you have questions about shipping timelines, options, or your order status, please don’t hesitate to reach out.
Contact:
[email protected]